Recommendation File Service FAQ

The FAQ list is grouped by subjects.  Please click on the subject below to view the related FAQ:

Getting Started
Forms
Add Letters
Check Letter Status
Purchase Distributions
Send Letters
VirtualEvals (Medical Applicants Only)

FAQ: Getting Started                                                                                      Return To Top

What is the Recommendation File Service?

The file service allows you to collect, hold and send your recommendation letters over time for application to professional or graduate school.

 

Who is eligible?  
This service is available to graduate or professional school applicants. You must be a current UCSD-degree-seeking student or UC alumni, excluding UC Extension. Students taking courses at UCSD, but pursuing degrees at other schools should establish files at their home institution.   

 

Do I have to use the Recommendation File Service?
The Recommendation File Service is optional. Consider the number of programs to which you are applying, when you are gathering letters, school-specific forms, other letter services, cost and convenience to you and your writer(s) when deciding.

 

Should I use the service to apply for my particular type of graduate or professional school?

Consult our handout Detailed Information for Specific Professional/Graduate School Programs (pdf) for an overview of how different types of programs treat letters of recommendation.

 

Can I use the Recommendation File Service to apply for jobs or scholarships?
No. The file service cannot be used to forward letters for employment, internships, or in support of applications for fellowships or scholarships (unless they fund professional or graduate study).

 

Can you forward my transcripts or resume?

No.  We will not forward photographs, copies of credentials, transcripts, institutions’ preprinted recommendation forms, resumes, curriculum vitae, or other materials.

 

What is the cost and how do I pay?  
There is an initial setup fee per file and a fee each time letters are distributed from your file. Payment is made online by credit card (VISA and MasterCard).  For a full description of fees, see the File Service
Policies (pdf).   ALL FEES ARE NON-REFUNDABLE.  PURCHASE WISELY. 

 

How do I get started?  
Current UCSD-degree-seeking students or UCSD alumni: use your UCSD PID # and payment information to get started.

 

I’m an alumnus from another UC.  How do I get started? 

Follow the instructions on the Other UC Eligibility page.

 

How do I get back into my file?

Using the username and password you created during the setup process, access the service anytime from the Recommendation File Service Login button.

 

How long will the Career Services Center keep my letters on file?
Files are retained until three years after their last distribution, or, if your file has never been distributed, five years after the date the file was first established.

 

Do I have to join the Alumni Association to access my file after I graduate?

No.  Once you have set up a file it is yours for the duration, whether you’ve graduated or not. 

 

Will I have access to the letters in my file?
The Family Educational Rights and Privacy Act (FERPA) of 1974, as amended, gives you the right to review the letters in your file.  But you can waive that right. Indicate your choice on the Waiver and Routing Form (pdf) you must submit with each letter.  For more information on waivers, see the Forms FAQ.

 

Would I ever need to set up more than one file?
You need a separate recommendation file for each distinct type of program or position application. You will need program-specific letters for each file.

 

Can I transfer letters from one file to another?

We will not transfer letters from one file to another or share the same letter between multiple files. A separate letter must be received for each file. 

 

How do I start another file for a different program?
If you already have a file, log into your current file, and click “Create New File” at the top of the page.

 

I keep getting an error message or a blank screen, what do I do?
DO NOT hit refresh or the back button to try to complete the transaction again. Check your “View Distribution Request History” to see if the transaction you tried went through before attempting to complete it again.  Please contact the File Service  as soon as possible if this does not resolve your error.

 

Why do I have to use Internet Explorer as my web browser?

The RFS was designed to be used with IE.  Using other browsers may result in error messages, blank screens or multiple transactions.  

 

My school wants a letter from an advisors committee.  Does UCSD have one?
UCSD does not have a pre-health or pre-med advisory committee.  Schools will not expect a committee letter from UCSD applicants. Send individual letters of recommendation in lieu of this committee letter.


FAQ: Forms
                                           
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Do I have to submit a Waiver & Routing Form with each letter?

Yes.  A completed form MUST be received with each letter. Fill out a Waiver and Routing Form (pdf) indicating whether you want to waive or retain your right of access to that particular letter and give it to your writer. This form will also serve to inform your writers if you will have access to the letter he or she writes.

 

Can I give you my Waiver & Routing Form separately from the letter?
No.  The letter and the form must arrive together.  Print and fill out a form and give it to your writer to be sent in along with the writer’s letter. 

 

Do I have to waive my right to my letter?

No, but it is within your letter writer’s rights to decline to write a letter if you will have access to that letter.

 

Should I waive or retain my right to see my letters?

Schools typically prefer confidential letters.  To decide, consider: your letter writer’s preference, your confidence in the letter writer, and the receiving institution’s preference. 

 

Will you tell the school/program if I retained my right to see the letter(s)?

We do not disclose the confidentiality status of the letters we send, but the institutions you apply to may ask whether you waived your right to see your letters.

 

What if my school has institution-specific recommendation forms?
We cannot send school-specific forms with your letters. Letters are usually accepted in lieu of the forms. Contact the receiving schools to ask. If the program insists on receiving the forms, have your writer send the form directly to the program.

 

What do I do with application service forms (e.g., PharmCAS, LSDAS, AMCAS, or AADSAS)?
If you are sending letters to law, or health professional schools through a centralized application service, you must bring, mail, or fax the application service matching forms to our office before you make a request. Please call us at (858) 534-4939 for further instruction.

 

Applying to medical school through AMCAS 2009? Click here for instructions on how to send your letters to the AMCAS Letters Pilot.

FAQ: Add Letters
                                                           
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When should I start collecting letters?
You are encouraged to approach letter writers at least two months before your application deadlines. For more advice on obtaining letters, please read our handout (pdf).

 

Who can put a letter in my file?
Anyone can submit a letter. Have your writers send the letter and Waiver and Routing Form (pdf) to our office.

 

What if my writer doesn’t know what to put in my letter?

Print out a copy of our Writing Letters of Recommendation:  Tips and Guidelines (pdf) handout. 

 

Can my writer email or fax my letter to the RFS?

No.  We only accept letters that come through the mail or are hand-delivered to our office. 

 

How many letters can I have in my file?

You may have up to 10 letters in each file.

 

Should the letter be on a certain type of paper?

Recommendation letters must be typed on official letterhead stationery with the writer’s contact information. 

 

Are scanned signatures okay?

No.  All signatures must be original.  Scanned and copied signatures are not acceptable. 

 

Can you add to or change my letters?

No.  We cannot alter the letters in any way.  We will not add ID numbers or fix typos. 

 

My medical school requires that my AAMC ID be on each of my letters? Can you add this?
No. Request that your writers include it in their letters if needed. AAMC IDs are used for matching purposes and your letter will be sent via US Mail with a cover sheet with your full name and the last four digits of your SSN.  We have never had any problems with schools not accepting letters without AAMC ID numbers.  NOTE: Your AAMC ID is included with letters sent via VirtualEvals (VE).


FAQ: Check Letter Status
                         
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Where is my letter?
We generally post letters within a few hours of receipt. Continue to check your online account daily. If we have not received your letter, it is your responsibility to follow up with your letter writer. Your letter may have to go through two mail systems to get to our office (U.S. mail. and campus mail), both of which could take several days each.

 

The Waiver Status for my letter says “You did not choose any option,” what do I do?

This means that we got you letter either without a Waiver & Routing Form, or with a form that did not clearly indicate if you wanted to retain or waive your right to see your letter.  Mail, fax, or bring in a completed Waiver and Routing Form (pdf) to our office to indicate your waiver choice.  

 

The name of my writer is misspelled.  Can you change this?

Because we receive so many letters each day, occasional typos are inevitable.  This information is only seen by you and the RFS staff, but can be changed.  Contact the File Service to request the change.

 

How do I get a letter revised/updated?
Simply have your writer submit the updated letter along with a new Waiver and Routing Form (pdf)  with the word “REVISED” written at the top.

 

Can you send a letter back to the writer to update it?

Yes. Call or email our office with the writer’s full name and current mailing address and we will mail a copy to them.

 

How can I remove a letter from my file?
You may have a letter removed by submitting written, dated, and signed instructions to our office specifying the letter(s) you wish to remove and the file type (medicine, law, etc.). Letters included in a VE Account and uploaded to VirtualEvals can not be removed.


FAQ: Purchase Distributions
                                                         
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What is a distribution?
There are two types of recommendation file distributions. A U.S. mail distribution is a packet mailed to one address containing up to ten letters. A VE distribution is your pre-selected VE Account letters sent to one or more medical schools that you select at one time.

 

Does it cost one distribution per letter or per school?

One distribution is one envelope sent to one school; you can include as many letters as you like in each distribution. 

 

How many distributions do I need to purchase?

If you use US Mail distributions, you’ll need to purchase one distribution for each school you want to send your letters to.  If you are sending medical school recommendation letters using VirtualEvals (VE) you can select multiple schools at one time with a single distribution.  Purchase wisely.  There are NO REFUNDS. 

 

I accidentally bought too many distributions.  Can I get a refund?

No.  There are NO REFUNDS.  Purchase carefully.

FAQ: Send Letters
                                                            
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How long will it take for the letters to be sent?

Distribution requests will be processed in the order they are received, within five full working days after the date the request is made. 

 

Is rush service available?
No.  You may pay extra for Express or Priority mail distributions, but this controls how fast the U.S. Postal Service handles your distribution, not how fast it leaves our office.

 

Can I pick up my letters to include with my application package?
No.  We will only send letters directly to graduate or professional schools, fellowship application committees, or to application services. If asked to include your letters with your application, let the program know that the file service must send your letters separately.

 

Will distributions be sent during the December holiday period?
The Career Services Center closes during this period but the File Service does process distributions on a modified schedule. The deadline to have distributions processed by December 31st is in early December. Deadline dates are posted several weeks in advance.

 

The school did not receive my letters, what do I do?
This may occur for any number of reasons: incorrect address, problems with the mail system, filing errors at admissions offices. Always follow up with schools on distributions you have requested. If your letters have not been received a few weeks after the distribution date (posted on your online file service account), consider requesting another distribution.

                         


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